SitSignal uses Stripe Identity and Stripe Connect to verify sitters and handle payouts. These systems help create a safer, more professional, and more accountable pet care experience for both sitters and pet parents. Stripe Identity vs Stripe Connect System What It Does Why It Matters Stripe Identity Verifies sitter identity using ID and personal information…
Daily check-ins are SitSignal’s structured once-per-day update for house sitting stays. They are designed to give pet parents a clear, organized snapshot of the day while helping sitters stay consistent, accountable, and professional during longer bookings. Instead of a vague text like “everything’s good,” daily check-ins combine pet updates, home status, tasks, and photos into…
Your cancellation policy is one of the most important decisions you make as a sitter. It affects how often you get booked, how protected your time is, and how you handle last-minute changes. The goal is simple: balance flexibility with protection. Why Your Cancellation Policy Matters When a client books with you, they’re reserving your…
Clear cancellation policies help set expectations, reduce confusion, and protect both pet parents and sitters. On SitSignal, sitters choose their cancellation policy for each service. As a pet parent, you’ll always see the policy before booking. Why Cancellation Policies Matter When you book pet care, you’re reserving a sitter’s time. If plans change, cancellation policies…
Great pet care isn’t just about feeding, walking, and supervising animals. It’s also about communication and transparency. Pet parents trust you with something extremely important to them — their pets. Clear communication, daily updates, and photo sharing help build trust, reduce anxiety, and create a better experience for everyone involved. Why Communication Matters When someone…
Pet sitting has changed. Clients expect professional care, real-time updates, and accountability — and sitters are working in more homes, with more services, and more risk than ever before. If you’re getting paid to care for pets (through SitSignal, Rover, or independently), you’re running a business. And in today’s world, insurance isn’t “extra” — it’s…
Most pet sitting bookings go smoothly — especially when expectations are clear. But when problems happen, there are usually warning signs beforehand. This guide covers common red flags for pet parents and sitters, plus what to do instead so you can book confidently. Red Flags for Pet Parents 1) The sitter tries to move payment…
When it comes to pet sitting, how payment is handled matters just as much as the care itself. Booking and paying through the platform isn’t just about convenience — it’s about protection, accountability, and clarity for both sides. Here’s why in-app payments are one of the most important safety features in modern pet care. 1….
The Extended Care rate is an automatic rate that applies to house sitting and dog boarding stays when the pick-up time is significantly later than the drop-off time. This ensures sitters are fairly compensated for additional time and responsibility. Both the sitter and the client can view the Extended Care charge in the booking details….
