SitSignal payments are designed to be transparent for pet parents, predictable for sitters, and structured to protect each booking from request to payout. This guide explains how booking payments, platform fees, sitter earnings, tips, payouts, and cancellation-related refunds work on SitSignal. Simple version: pet parents pay the sitter’s rate plus a 4.5% platform fee. Sitters…
SitSignal uses Stripe Identity and Stripe Connect to verify sitters and handle payouts. These systems help create a safer, more professional, and more accountable pet care experience for both sitters and pet parents. Stripe Identity vs Stripe Connect System What It Does Why It Matters Stripe Identity Verifies sitter identity using ID and personal information…
Daily check-ins are SitSignal’s structured once-per-day update for house sitting stays. They are designed to give pet parents a clear, organized snapshot of the day while helping sitters stay consistent, accountable, and professional during longer bookings. Instead of a vague text like “everything’s good,” daily check-ins combine pet updates, home status, tasks, and photos into…
Your cancellation policy is one of the most important decisions you make as a sitter. It affects how often you get booked, how protected your time is, and how you handle last-minute changes. The goal is simple: balance flexibility with protection. Why Your Cancellation Policy Matters When a client books with you, they’re reserving your…
Clear cancellation policies help set expectations, reduce confusion, and protect both pet parents and sitters. On SitSignal, sitters choose their cancellation policy for each service. As a pet parent, you’ll always see the policy before booking. Why Cancellation Policies Matter When you book pet care, you’re reserving a sitter’s time. If plans change, cancellation policies…
Setting your rates as a sitter can feel overwhelming — price too high and you may not get bookings, price too low and you undervalue your time. The key is simple: start competitive, build reviews, then grow your pricing over time. Our Recommendation for New Sitters If you’re just getting started on SitSignal, we recommend…
Great pet care isn’t just about feeding, walking, and supervising animals. It’s also about communication and transparency. Pet parents trust you with something extremely important to them — their pets. Clear communication, daily updates, and photo sharing help build trust, reduce anxiety, and create a better experience for everyone involved. Why Communication Matters When someone…
SitSignal offers dedicated apps for both pet parents and sitters. You can download the live versions anytime — or join the beta to get early access to new features before public release. The official apps page is always the source of truth: https://sitsignal.com/apps 1. Start on the Apps Page Everything begins here: sitsignal.com/apps From this…
