How to Review a House Profile Before Accepting a Booking

Accepting a booking without reviewing the House Profile is one of the fastest ways to create stress, confusion, or a poor experience.

Professional sitters always review the House Profile before confirming a booking — especially for house sitting, walks, and drop-ins.


Why Reviewing the House Profile Matters

  • Prevents surprise entry issues
  • Clarifies expectations
  • Identifies red flags early
  • Ensures you’re comfortable with the setup

Think of it as reviewing the “operating manual” for the home.


Step 1: Check the Location (Before It’s Paid)

Before a booking is paid, you’ll see city and state only.

Ask yourself:

  • Is this within my service radius?
  • Does this fit my daily schedule?
  • Can I realistically commute there?

Don’t accept bookings outside your workable range.


Step 2: Review Entry Method Carefully

After booking is paid, sensitive access details become visible.

Review:

  • Entry method (lockbox, key, smart lock)
  • Alarm system instructions
  • Gate codes
  • Parking instructions
  • Lock-up instructions

If instructions seem unclear, message the client immediately.

Never assume — especially with alarms.


Step 3: Locate Pet Supplies

Look for:

  • Leash and harness location
  • Food storage
  • Medication storage
  • Cleaning supplies

If supply locations aren’t listed, request clarification before the visit.


Step 4: Review House Rules & Boundaries

Check for:

  • Restricted areas
  • Pet confinement rules
  • Shoes inside policy
  • Guest restrictions
  • Cleaning expectations

Make sure you are comfortable with these expectations.


Step 5: Review Home Responsibilities (House Sitting)

If it’s an overnight stay, confirm:

  • Mail pickup requirements
  • Trash schedule
  • Plant watering
  • Pool or yard care

If additional responsibilities seem excessive, clarify before accepting.


Step 6: Confirm Sleeping Arrangements

For house sitting, check:

  • Where you’ll sleep
  • Bathroom access (private/shared)
  • Number of floors

Make sure the setup aligns with your comfort level.


Step 7: Review Emergency Information

Confirm:

  • Emergency contact name + phone
  • Preferred vet

Professional sitters always know who to call before something goes wrong.


Red Flags to Watch For

  • No entry instructions listed
  • Unclear alarm system
  • Missing supply locations
  • Unrealistic cleaning expectations
  • Overly vague house rules

These don’t mean decline automatically — but they do mean you should clarify before accepting.


When to Ask Questions

Ask before confirming if:

  • Instructions are incomplete
  • You don’t understand entry method
  • Responsibilities seem unclear
  • Something makes you uncomfortable

Clear communication upfront prevents cancellation later.


Final Thoughts

Reviewing the House Profile is part of being a professional sitter.

It protects your time, ensures smoother visits, and reduces stress for both you and the client.

Before accepting any booking: read the profile fully. Every time.

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